Services

Home care services

As a private homecare company, we have lots of other home care services that could make your day-to-day life easier and more enjoyable. Some of the things we do for our other clients, but whatever your requirements are, we will be delighted to discuss them with you.

The aim of our service is to provide professional care support that is flexible, responsive and proactive for those in vulnerable situations and conditions. Reliable Personnel employs local people to meet the needs of local residents both publicly and privately funded.

When a partner, relative or friend needs home care, it is hard to know where to turn. Many people struggle to find the best type of help to suit their loved ones, or find themselves confused about the different options available to them. - Reliable Personnel, we are here to help.

Reliable Personnel is dedicated to building strong business relationships with all our staff, clients and services users. We provide a variety of high quality services that include:

    Personal Care

  • Getting out of bed
  • Washing / Bathing / Showering
  • Getting dressed / Undressed
  • Managing continence
  • Emptying commodes
  • Skin and Hair care
  • Prompting to Take Medication
  • Going to Bed

    Domestic Support

  • Making / Changing the Bed
  • Laundry / Ironing
  • Washing Up
  • Cleaning Toilet / Bathroom
  • Light Housework
  • Shopping
  • Assistance with using Heating / Fires
  • One Off Cleaning Tasks (e.g. Spring Cleaning)

    Social Care

  • Assisting with Maintaining Social Contact
  • Assisting in Making Appointments
  • Assisting with Attending Clubs / Day Care Centres

    Nutritional Care

  • Preparation of Breakfast
  • Preparation of hot meals
  • Preparation of Light Meals / Snacks
  • Preparation of Drinks

    Administrative

  • Provide Advice and Supportive Information
  • Risk / Health and Safety Assessments
  • Quality Assurance Visits.
  • Telephone Calls and Questionnaires
  • Regular Communication with Your Assigned Co-ordinator
  • Care Plan Reviews
  • Interagency Liaison (e.g. attend review meetings with Care Managers as requested)

    Financial Care and Correspondence

  • Financial Care and Correspondence
  • Assistance with Budget Planning
  • Assistance with Correspondence
  • Collection of Pension / Benefits
  • Assistance with Use Of Telephone
  • Assistance with Paying Bills

    Sitting/Respite Service

  • From 1 hour – 24 hours while main carer is absent.

Home Care

Reliable personnel is experienced in every level of home care - whether for accident rehabilitation patients; the chronically ill; the Paediatric population; the elderly; the disabled; stroke, cancer, Alzheimer's patients; post-hospital convalescents; and those with short or long term illnesses.

The very concept of Reliable personnel is one that is rooted in the most basic human need - the need we all have for independence, familiar surroundings and the companionship of caring individuals. From the beginning, Reliable personnel have striven to treat every patient with compassion and dignity - just like family.

Home care services are provided to help vulnerable adults meet personal, domestic and special needs in their own homes. The aim is to encourage the service user to continue to do things that they can do while we help them with the things that they can no longer do and help them stay in their homes for as long as possible.

Whatever you need we believe that you should be the one in control, making sure the care we provide is exactly what you want by ensuring that:

  • You get the same carers to provide continuity of service;
  • Your carers arrive at a regular time that suits you; and
  • If you expect an hour's worth of care you get an hour

Whether your needs are for just a few hours of care support a week, or full time care, we provide a service tailored to meet your needs. Domiciliary care can often be a cost effective alternative to residential care, enabling clients to maintain their independence within the comfort of their own home.

Care can be provided by our comprehensively trained and qualified Domiciliary Care Workers, Health Care Assistants, or sometimes a combination of staff grades. The service is customized specifically to meet needs of the client.